Refund Policy
Last updated: May 1, 2026
30-Day Money-Back Guarantee
We offer a full refund within 30 days of purchase if you're not satisfied with our software. No questions asked.
Eligibility for Refund
You are eligible for a full refund if:
- Your refund request is submitted within 30 days of the original purchase date
- You purchased directly from promaxtatkal.com or our authorized partners
- Your account has not been terminated due to Terms of Service violations
How to Request a Refund
To request a refund, follow these simple steps:
- Step 1: Email us at billing@promaxtatkal.com with your order ID and registered email
- Step 2: Our team will verify your purchase and process the refund within 2 business days
- Step 3: The refund will be credited to your original payment method within 5-7 business days
Non-Refundable Items
The following are not eligible for refunds:
- Purchases made more than 30 days ago
- Custom enterprise solutions or integrations
- Accounts terminated for Terms of Service violations
Subscription Cancellations
You may cancel your subscription at any time. When you cancel:
- Your access continues until the end of the current billing period
- No further charges will be made after cancellation
- You can reactivate your subscription at any time
Contact for Refunds
For refund requests or billing questions, contact us:
Email: billing@promaxtatkal.com
Phone: +91-98765-43210
Hours: Monday - Friday, 9:00 AM - 6:00 PM IST