Privacy Policy

At ProMax Tatkal ("we," "our," or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our software products and visit our website at promaxtatkal.com.

1. Information We Collect

We collect information that you provide directly to us:

• Account Information: Name, email address, phone number when you create an account or contact support
• Payment Information: Billing details processed securely through our payment partners (Razorpay). We do not store credit card numbers
• Usage Data: Software version, operating system, browser type, and feature usage statistics
• Support Data: Information you provide when contacting customer support

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our software products
• Process transactions and send related notifications
• Respond to your support requests and inquiries
• Send software updates and security patches
• Analyze usage patterns to improve user experience

3. Data Storage & Security

Your data security is our priority. We implement industry-standard security measures:

• AES-256 encryption for all stored passenger details
• All data stored locally on your device — never on our servers
• SSL/TLS encryption for all data transmission
• Regular security audits by independent researchers

4. Third-Party Services

We may use third-party services that collect information used to identify you. These include payment processors (Razorpay), analytics (Google Analytics), and customer support tools. Each third-party provider has their own privacy policy.

5. Cookies

Our website uses essential cookies for functionality and analytics cookies to understand how visitors interact with our site. You can disable cookies through your browser settings, though some features may not work properly.

6. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your personal data
• Opt out of marketing communications
• Export your data in a portable format

7. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: privacy@promaxtatkal.com
Address: ProMax Technologies Pvt. Ltd., Andheri East, Mumbai 400069, India